Testimonials & Reviews
GastroDoxs PLLC
Gastroenterologist located in Houston, TX & Katy, TX
GastroDoxs PLLC always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 756 reviews with an average rating of 4.82 out of 5 stars. Please read what others are saying about GastroDoxs PLLC below, and as always, we would love to collect your feedback.
Brad G.
Submitted 11/12/24
Front office automated phone system hangs up unexpectedly after being put on hold for 5 - 10 minutes. Though I raised this issue earlier this year during my visit, this is still an issue. Once you are able to make contact the staff and Dr. Pothuri are great. No complaints other than that!
Jennifer H.
Submitted 10/23/24
Very disappointed, I can never get in touch with anyone in the front office, I always get an answering service, I have left several messages after having a colonoscopy done and no one has called me back to hear my concerns or check on me, hopefully now that I’m leaving a bad review I’ll get a call back
David L.
Submitted 03/05/24
Well, you might need to sit down for this. First off let me set the stage as it were. My name is David Langenberg, but I was calling for my bride Jennifer who is the patient of Dr. Pothuri. Long story short, Jennifer needs to see a Dr Penner who is a urologists. She is having pains in her back. So we called Dr. Penner's office to get an appointment soon. We'll they said they needed the reports that Dr Pothuri had done. This is the really great part. Your employee by the name of Latrenda Ohnemus ( LaLa) heard my problems, and it was like she could feel or at least related to my wife's pain. She began scanning for reports and she went back to Nov. Of 2023 and up to the present. Dr. Penner wanted those reports BEFORE he would give Jennifer an appointment. But, their fax machine was broken down. So the lady from Penner's office said well maybe I could have you send them to my email since the fax machine is broken. That is when LALA went over and above to help me get those reports by gathering them up and sending them to me as attachments. Wow, talking about over and above. Just so there is no hippa rules broken my wife spoke with LaLa and gave her permission to talk with me her husband for 25 years. I'm writing this feed back because you the office staff need to know what a champion you have there with Latrenda. She was polite, and professional at all times even when I was getting frustrated a bit. She not only kept her cool and remained polite and very professional, I just said thank you her about ....alot. But, I'm a big believer in letting the powers to be what an asset you have gotten in her. I don't know if you show recognition or recognize your employees when they go over and above to help out your patients in their time of need. I kept thanking her and she kept saying it is not a problem, we are going to take care of this so you will have what you need. She even verified that I got the email and could open the attachments.
Like I said I don't know if you recognize those employees that go all the way to make your patients happy, if you do you need to recognize Ms. Latrenda Ohnemus with something. And if you don't have a program up and running this could be a perfect start. Other employees will see one of their own being recognize for a job well done, could make them all strive to be better at their job and more productive throughout their day. Give her a cake, a 1/2 of a day off, a very nice pen or chair. And of course in this economy a bonus is always appreciated by anyone.
Bottomline; thank you from having LALA on your staff to help people like me.
Sincerely
David Langenberg
Larry K.
Submitted 12/15/23
Very nice, addresses problems.i like his manner and professionalism
Dean B.
Submitted 11/12/23
No problems!
Jose F.
Submitted 10/29/23
Todo bien sólo que como no speak inglés no entendí el resultado por eso estoy solicitado que si es posiblemente me manden por email el resultado por favor ya que se me estravio el que me dieron no importa que esté en inglés
Marcela P.
Submitted 10/17/23
Very professional and friendly staff!! I have my appointment on time!!
Helen B.
Submitted 10/14/23
Took care of my concerns!
Sonia C.
Submitted 10/11/23
Always very professional, but approachable. Office wait never too long.
Carol D.
Submitted 10/10/23
Wait time was a little long, but the care and concern by the doctor and the PA, Kimberly is always awesome. They are thorough and informative.
BARBARA H.
Submitted 09/19/23
Very personable and professional
TINA G.
Submitted 09/01/23
The staff and Dr. Pothuri are so kind and professional. The office is a little small, but still they give you all the attention you need to get your appointment completed thoroughly.
JENNIFER O.
Submitted 08/30/23
Very kind, thorough and listens to your concerns to help find a solution.
RICHARD S.
Submitted 08/26/23
Great. Always feel that Dr Pothuri is informed of my needs and is always clear about what needs to be done.
FLORENCE P M.
Submitted 08/24/23
Great group of people.
MAGLADYS S.
Submitted 08/23/23
I am very satisfied with Dr. Pothuri. He diagnosed all my sickness and cured me and made me and my family healthy. I recommend him to all the people that have digestive sickness. He is number one to me.
SUSAN M.
Submitted 08/15/23
Very professional, kind and accommodating.
Explained everything precisely and asked if I had any questions. Very friendly.
GLENN S.
Submitted 08/12/23
..already reviewed
ROSS G.
Submitted 08/11/23
Takes care of me
Kim H.
Submitted 08/11/23
Very patient and thorough.